Host/Hostess

Job Summary
We are seeking a friendly and organized Host/Host to join our dynamic team in providing exceptional guest experiences. The ideal candidate will be responsible for greeting guests, managing reservations, and ensuring a welcoming atmosphere in our restaurant. This role is crucial in setting the tone for the dining experience and requires excellent communication and customer service skills.

Duties

• Greet guests warmly upon arrival and escort them to their tables.
• Manage reservations and seating arrangements efficiently using the POS system.
• Maintain an organized waitlist during busy periods, ensuring timely seating for all guests.
• Communicate effectively with kitchen staff and servers to coordinate guest needs.
• Provide information about menu items and specials to guests.
• Handle phone inquiries with professionalism, including reservations and general questions about the restaurant.
• Ensure the cleanliness and organization of the host stand and dining area.
• Assist with guest services as needed to enhance overall dining experience.

Requirements

• Previous experience in guest relations or customer service, preferably in a restaurant or food service environment.
• Strong communication skills with a focus on hospitality and phone etiquette.
• Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.
• A positive attitude and a commitment to providing outstanding guest services.
• Flexibility to work evenings, weekends, and holidays as required by the restaurant's schedule.

Join us as we create memorable dining experiences for our guests!

Job Types: Full-time, Part-time, Seasonal

Pay: $15.00 - $16.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person