FT Front Desk Receptionist

Meadowbrook of La Grange is committed to putting the needs of our residents first. Whether a resident is with us for short-term rehabilitation or an extended stay, our dedicated team works to make every transition as smooth and comfortable as possible. Our person-centered approach to healthcare creates an environment where residents and their families feel welcomed, supported, and cared for.

We are currently seeking a friendly, professional, and customer service-oriented Front Desk Receptionist to join our team. As the first point of contact for residents, visitors, families, and vendors, you will play an essential role in creating a positive experience for everyone who enters our facility.

Responsibilities

• Welcome residents, visitors, families, and vendors with a warm and professional attitude.
• Provide exceptional customer service while responding to the needs of residents and their guests with compassion and respect.
• Ensure resident safety and security by monitoring visitor sign-in and sign-out procedures.
• Answer and direct incoming phone calls to the appropriate departments.
• Provide general information about the facility to visitors and callers.
• Coordinate and communicate effectively with staff, family members, vendors, and outside agencies.
• Maintain a clean, organized, and professional reception area.
• Build positive working relationships with residents, families, and team members.
• Work independently while also contributing to a collaborative team environment.

Qualifications

• Excellent customer service and interpersonal skills.
• Strong verbal communication and telephone etiquette.
• Professional, compassionate, and respectful demeanor.
• Ability to multitask and remain organized in a fast-paced environment.
• Dependable and able to work with minimal supervision.
• Previous receptionist, medical office, or customer service experience is preferred but not required.

Schedule

• Full-Time
• Monday–Friday, 8:00 AM – 4:00 PM
• Must be available to work holidays as needed.

Benefits

• 401(k) with company matching
• Employee Assistance Program (EAP)
• Flexible schedule
• Life insurance
• Paid time off (PTO)

Location

Meadowbrook of La Grange

La Grange, IL 60525

Ability to commute to La Grange, IL 60525 is required.

Must be willing to work on-site.

• Keywords: Receptionist | Front Desk Receptionist | Medical Receptionist | Office Receptionist | Customer Service | Healthcare Reception

Pay: $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Work Location: In person