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360 Bpo Solutions

Experienced US-Based Call Center Representatives

  • Not specified

Posted 27 days ago

About the role

The Role

The duties of Customer Service Representative include identifying customers’ needs, researching customer issues, and providing prompt, clear solutions via phone calls. They document all customer interactions in a CRM system. Exceptional verbal communication skills, a pleasant phone manner, and the ability to build strong relationships with customer.

Requirements

  • Must have at least Six months of experience in a US-based Call Center
  • Excellent verbal communication skills
  • Excellent customer service skills
  • Attention to detail
  • Ability to maintain knowledge of company’s products and procedures
  • Ability to communicate professionally with irate customers.
  • Programs: Medsup | DME | CGM | SSDI | ACA | UTI | Covid | FE | Pharmacy | BGM

Benefits

  • Make Upto 100,000
  • 40,000 basic salary + 5k Fuel Allowance + 10k Attendance Bonus +
  • Per Lead Incentives
  • Monthly Bonus
  • Free Transport for Females

Shift Timings :

  • 6pm to 3am
  • Mon - Fri

Add: Plot#FL-2, Building A-7, Bl-5 Clifton Karachi
Whatsapp: +92-311-786-5360
Tel:021-35862360 021-35872360

Job Type: Full-time

Pay: Rs45,000.00 - Rs110,000.00 per month

Application Question(s):

  • Must have at least Six months of experience in a US-based call center.

Work Location: In person

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