Customer Service Representative (CSR)

Job Title: Customer Service Representative (CSR)

Company: Beta Technologies SMC (Private Limited)

Shift Timing: Night Shift (6:00 PM – 3:00 AM)
Education Requirement: Inter/CS
Employment Type: Full-Time

About Beta Technologies

Beta Technologies is a leading and fast-growing digital company providing innovative technology and marketing solutions to clients worldwide. We believe in empowering people through technology, teamwork, and professional growth.

We are currently hiring Customer Sales Representatives who are enthusiastic, hardworking, and ready to excel in a fast-paced sales environment.

Job Responsibilities

✅ Handle customer inquiries via phone, email, and chat
✅ Provide accurate information about products and services
✅ Resolve customer complaints and concerns professionally
✅ Maintain customer records and update information in the system
✅ Follow up with customers to ensure satisfaction
✅ Meet performance targets and maintain service quality standards

Participate in ongoing sales training to improve communication and closing skills.
Requirements & Skills

✔ Excellent verbal and written communication skills
✔ Strong interpersonal and problem-solving abilities
✔ Ability to work in a fast-paced environment
✔ Basic computer knowledge and proficiency with office applications
✔ Customer service or call center experience is preferred
✔ Positive attitude and professional demeanor

Job Types: Full-time, Fresher

Pay: Rs50,000.00 - Rs100,000.00 per month

Work Location: In person