Customer Service Representative

Job Responsibilities

Handle outbound calls using a provided script.

Introduce customers to insurance services in a professional and engaging manner.

Qualify interested customers and transfer them to the licensed sales team.

Maintain a positive customer experience while meeting performance targets.

Accurately document call outcomes.

Qualifications

B2–C1 English proficiency.

Strong communication and interpersonal skills.

Sales or customer service experience is a plus, but fresh graduates are welcome to apply.

Ability to work in a target-driven environment.