Cinema Store Manager

Job Summary:

Cinema Store Manager is responsible for overseeing the overall daily operations of Banan Gifts Store, ensuring efficient store performance, accurate inventory monitoring, stock in/out control and ordering, effective sales management, and delivering an exceptional customer shopping experience while maintaining the highest standards of organization, product presentation, and cleanliness within the store.

Responsibilities :

• Supervise all incoming and outgoing inventory operations.
• Monitor stock levels regularly and forecast future inventory needs.
• Prepare and submit purchase requests in a timely manner to avoid stock shortages.
• Ensure accurate recording of products and inventory movements in the approved systems.
• Conduct periodic and surprise inventory counts and resolves any stock discrepancies.
• Follow up with suppliers and monitor delivery schedules to ensure product availability.
• Oversee all daily sales operations and ensure smooth and accurate execution.
• Recommend and assist in selecting a suitable Point of Sale (POS) system for the store & to manage it on a daily basis.
• Coordinate the setup, operation, and management of the POS system and integrate it with store operations.
• Monitor all cash and electronic payment transactions to ensure accuracy and security.
• Supervise POS terminals, card payment devices, cash counting machines, and related operational equipment.
• Prepare daily and weekly sales and collection reports.
• Ensure professional and outstanding shopping experience for customers.
• Organize and display products in an attractive and professional manner.
• Ensure pricing labels, product tags, and promotional materials are properly displayed.
• Handle customer complaints professionally and resolve issues promptly.
• Ensure compliance with customer service policies and procedures.
• Supervise the daily cleanliness and organization of the store and maintain the overall appearance.
• Monitor the condition of facilities and equipment and report any maintenance requirements.
• Ensure compliance with safety standards and operational procedures within the store.
• Coordinate with relevant departments to ensure smooth workflow and operational efficiency.
• Propose improvement ideas to enhance performance, increase sales, and improve service quality.
• Reporting any issue or request to the top management & follow up on finalizing them.

Qualifications :

• Bachelor’s degree in business administration, Marketing, or any related field.
• Minimum of 10 years of experience in retail operations or store supervision, preferably in gifts, accessories, or lifestyle retail stores.
• Experience with POS systems and retail operational tools. • Proficiency in Microsoft Office and inventory systems.