723 وظيفة Guest Experience Supervisor Arabic Speaker في Dubai

TransPerfect is a reliable partner for over 6,000 organizations worldwide, offering services in 200+ languages. With over 150 offices across six continents, TransPerfect blends global scale with innovation to empower brands to grow confidently.

We are currently seeking a Junior Account Manager to join our Dubai office at TransPerfect.

Role Description

As a Junior Account Manager, you will be focusing on generating new business & serving as the first level of support to existing clients/accounts targeting the Travel industry. You will be a strong communicator, reliable, organized, proactive and keen to kick-start your sales career. You will be ready to take responsibility and ownership of your clients and have a passion for driving new business opportunities and sales.

What you will learn:

• Establish and maintain excellent relationships with clients, sales staff and production colleagues worldwide.
• Monitor and communicate project progress, ensure strict adherence to deadlines and budgets and ultimately produce high quality deliverables
• Take a proactive role in learning about clients’ industry, business needs and company culture, educating the project team, identifying new business opportunities and providing a high level of service.
• Learn consultative sales techniques by uncovering enterprise client pain points and mapping them to AI, automation, and technology solutions.
• Build strong relationships with key stakeholders across client Marketing, IT, and Digital teams while collaborating internally with Solutions Engineers and Delivery staff.
• Develop enterprise proposals and scopes of work, negotiating budgets, schedules, and contract terms.
• Gain deep travel and hospitality domain expertise, focusing on how AI optimizes localized booking flows, loyalty programs, and guest experiences.
• Drive account growth by partnering with senior leadership to execute upsell and cross-sell strategies across TransPerfect’s AI and software stack.
• Manage account financials and cash flow by handling billing setups, client invoicing, and accounts receivable collections.

• A Bachelor’s degree or equivalent.
• Excellent written and verbal English communication skills.
• Strong analytical and problem-solving abilities.
• Great interpersonal skills and a proactive, "can-do" attitude.
• Effective time management and multi-tasking skills.
• High coachability with a strong drive to learn and grow in the AI, tech, and global content space.
• Client Servicing experience is a bonus but not required
• Arabic speaker preferred