5 وظائف Customer Support Representative في Egypt

About us:

LanguageBridge Solutions (LBS) has been successfully providing high-quality interpreting and translation services worldwide. Hundreds of organizations across the country rely on LBS to help them communicate with a rising population of individuals with limited English proficiency (LEP) speakers.

We are looking for US Based professional bilingual Ukrainian and English speakers that are passionate about languages and helping others, people that would like to become medical interpreters and want to join an international company.

You will play a vital role in ensuring effective communication between Ukrainian-speaking patients and healthcare providers. In this rewarding position, you will serve as a bridge, facilitating understanding and enabling patients to receive the care they need. It is essential that the candidate can understand and interpret a variety of medical-related terminology and be knowledgeable about various medical processes and procedures.

Responsibilities:

• Answer calls in a professional manner.
• Customer service Skills.
• Be always prepared to take notes during a call.
• Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically).
• Participate in a in-house professional training.
• Communicate and report to your team leader.
• Provide accurate and impartial interpretation services during medical consultations, medical terminology, procedures, instructions, information between Polish -speaking patients and English-speaking healthcare professionals and other healthcare interactions.
• Maintain confidentiality and adhere to ethical standards in all patient interactions
• Participate in workshops and coaching opportunities to enhance your interpreting skills

Qualifications:

• Proficiency/Bilingual/Native level of English and target language (Ukrainian).
• Speak Ukrainian as your mother or main language
• Speak English in a C1 or higher level.
• Strong emotional intelligence and a deep respect for diverse cultures.
• High level of communication, listening, note-taking, and memory retention skills.
• Fluency in both Ukrainian and English, with the ability to interpret between the two languages seamlessly.
• Strong ethical principles and a commitment to patient-centered care.
• Taking a Language, Terminology testing (This is done after the training)
• background check is required.

Requirements: Since this position is fully remote, you should comply with several technical requirements for your computer. We need to ensure that your home office will work effectively.

What we offer you:

• Competitive rate.
• Monthly Payments.
• Fully remote position (Work from home)
• Full-time (business and weekend hours available).
• Immediate availability to start working after passing the language assessment.
• Independent contractor type of employment
• Career path
• Continuing education

Join our mission to bridge language barriers and provide healthcare access and quality for all.

Apply now and become a vital part of our Ukrainian Medical Interpreter team.

Disclaimer: LanguageBridge Solutions (LBS) and its authorized representatives will never attempt to collect payment from you as part of the application process or as a MIT contractor. If you or anyone you know is approached in the attempt to charge for training and coaching during your application process and/or as a prerequisite to join the team, please contact at our website www.languagebridgesolutions.com. Always confirm that you are communicating with someone using a languagebridge solutions email address.

Thank you and we look forward to working with you.

Diversity creates a healthier atmosphere: LBS is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Job Type: Full-time

Work Location: Remote