Driver

Job purpose:

To ensure the safe, timely, and efficient delivery of food packaging products to customers while maintaining product quality and compliance with food safety standards The Driver is responsible for operating company vehicles safely, following designated routes, maintaining accurate delivery records, and providing excellent customer service while adhering to company policies and UAE traffic regulations

Key Responsibilities

Deliveries

Safely and efficiently deliver food packaging products according to designated routes and schedules, ensuring all handling and temperature requirements are met, particularly for temperature-sensitive items

Obtain customer signatures or delivery confirmations when required
Follow proper loading and unloading procedures to prevent damage to products and maintain food safety standards
Report any delivery issues or exceptions, such as damaged items, incorrect deliveries, delays, or temperature-related concerns

Route Management and Vehicle Maintenance

Plan and optimize delivery routes to ensure timely deliveries and maximize operational efficiency, taking traffic conditions and product requirements into consideration

Conduct pre-trip inspections of the assigned vehicle to ensure it is safe, roadworthy, and operating correctly, including climate control or refrigeration systems where applicable
Report vehicle maintenance issues promptly, especially those affecting temperature-controlled deliveries
Maintain a clean, organized, and hygienic vehicle in accordance with company and food safety standards

Logistics and Administration

Maintain accurate delivery records, logs, and related documentation

Assist with loading and unloading products as required
Comply with all company policies and procedures relating to deliveries, health and safety, food handling regulations, and customer service standards

Additional Responsibilities

Collect payments for Cash-on-Delivery (COD) orders when required

Assist customers with carrying packages into their homes or business premises, where appropriate and within company guidelines
Promote customer satisfaction through professional, courteous, and efficient service
Coordinate with warehouse personnel to ensure the proper loading and handling of temperature-sensitive items, where applicable

Educational Qualification

High School Diploma or equivalent qualification

Work Experience

2–3 years of experience driving light or heavy vehicles for commercial delivery operations

Experience handling packaged goods or temperature-sensitive products is preferred
Familiarity with route planning, delivery procedures, and documentation requirements

Competencies

Valid UAE Driving License (Light Vehicle and/or Heavy Vehicle – Category 3 or 4)

Good knowledge of UAE roads, traffic regulations, and delivery best practices
Basic vehicle maintenance and cleanliness skills
Strong customer service and communication skills
Responsible, punctual, reliable, and safety-conscious in all driving operations
Ability to work independently and manage delivery schedules effectively

Languages

• English (Arabic language skills would be an advantage)