STAR Services

• Sector: Support Services
• Department: Human Resources Department

1.Job Purpose

To execute and manage the daily operational activities of Employee Relations in accordance with the Abu Dhabi Government Human Resources Law, its Executive Regulations, and approved policies and procedures. The role aims to ensure timely processing of employee transactions, maintain data accuracy, ensure compliance with applicable regulations, enhance the employee experience, support digital transformation initiatives, and improve the overall efficiency of Employee Relations services.

2. Key Duties & Responsibilities

• Process and follow up on all employee relations transactions in accordance with approved policies and systems.
• Prepare administrative decisions, official letters, and employment certificates.
• Process and review leave requests and calculate employee entitlements.
• Monitor attendance, overtime, flexible work arrangements, and remote work.
• Manage transfers, secondments, temporary assignments, promotions, salary increments, and employment status changes.
• Prepare Human Resources Committee documentation, coordinate meetings, and follow up on decisions.

3. Working Relationships

• Internal: All departments, Finance, Information Technology, Legal Affairs.
• External: Department of Government Enablement (DGE), Abu Dhabi Pension Fund, Health Insurance Providers, Relevant Government Authorities.

4. Required Competencies

• Knowledge of Abu Dhabi Government Human Resources Law.
• Oracle Fusion HCM.
• Advanced Microsoft Excel.
• Report preparation and analysis.
• Electronic records management.
• Strong communication and teamwork skills.

5. Minimum Qualifications

• Education: Bachelor's Degree.
• Experience: 2–4 years.
• Professional Certifications: CIPD or SHRM (preferred).
• Languages: Arabic (Full Professional Proficiency), English (Very Good – Spoken & Written).